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https://repositorio.consejodecomunicacion.gob.ec//handle/CONSEJO_REP/7275
Title: | Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 “Refugee Crisis” in Germany |
Other Titles: | International Journal of Communication |
Authors: | Kapidzic, Sanja Frey, Felix Neuberger, Christoph Stieglitz, Stefan Mirbabaie, Milad |
Keywords: | refugee social media |
Issue Date: | 2023 |
Publisher: | International Journal of Communication |
Citation: | Kapidzic, S., Frey, F., Neuberger, C., Stieglitz, S., and Mirbabaie, M. (2023). Crisis Communication on Twitter: Differences Between User Types in Top Tweets About the 2015 “Refugee Crisis” in Germany. International Journal Of Communication, 17, 20. https://ijoc.org/index.php/ijoc/article/view/18172/4022 |
Abstract: | The study explores differences between three user types in the top tweets about the 2015 “refugee crisis” in Germany and presents the results of a quantitative content analysis. All tweets with the keyword “Flüchtlinge” posted for a monthlong period following September 13, 2015, the day Germany decided to implement border controls, were collected (N = 763,752). The top 2,495 tweets according to number of retweets were selected for analysis. Differences between news media, public and private actor tweets in topics, tweet characteristics such as tone and opinion expression, links, and specific sentiments toward refugees were analyzed. We found strong differences between the tweets. Public actor tweets were the main source of positive sentiment toward refugees and the main information source on refugee support. News media tweets mostly reflected traditional journalistic norms of impartiality and objectivity, whereas private actor tweets were more diverse in sentiments toward refugees. |
URI: | https://repositorio.consejodecomunicacion.gob.ec//handle/CONSEJO_REP/7275 |
ISSN: | 1932-8036 |
Appears in Collections: | Documentos internacionales sobre libertad de expresión y derechos conexos |
Files in This Item:
File | Description | Size | Format | |
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Crisis communication.pdf | Crisis communication | 264,96 kB | Adobe PDF | View/Open |
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